Privacy Policy

SECTION 1 - INTRODUCTION

This Privacy Policy explains how MAISON FONDEL SARL, a company registered in France, collects, uses, and protects the personal data of its customers and visitors.

SECTION 2 - DATA COLLECTED

We may collect the following data:

Personal information: name, surname, address, email, phone number.

Order and payment information (processed securely by providers such as Stripe, PayPal – we do not store your card details).

Browsing data: IP address, cookies, website statistics.

SECTION 3 - USE OF DATA

Your data is used to:

Process and deliver your orders.

Provide customer service.

Manage newsletter subscriptions (with your consent).

Improve our website and services.

Comply with legal and tax obligations.

SECTION 4 - LEGAL BASIS

Data processing is based on:

Contract performance (online orders).

Your consent (newsletter, cookies).

Legal obligations (invoicing, accounting).

Legitimate interest (security, analytics).

SECTION 5 - DATA SHARING

Your data may be shared with:

Our service providers (IONOS hosting, Stripe/PayPal payment, UPS/DHL/La Poste shipping).

It is never sold or shared with unauthorized third parties

SECTION 6 - DATA RETENTION

Customer data: 10 years (legal requirements).

Marketing data: until unsubscribed.

Cookies: maximum 13 months.

SECTION 7 - USER RIGHTS

Under GDPR, you have the right to access, rectify, delete, oppose, and request portability of your data, as well as withdraw consent.
You may exercise these rights by contacting us at: [contact email].

SECTION 8 - COOKIES

Our website uses cookies to ensure proper functionality, gather statistics, and personalize user experience. You may manage your preferences via the cookie banner.

SECTION 9 - SECURITY

We implement technical and organizational measures to protect your data (SSL encryption, restricted access, certified providers).

SECTION 10 - CONTACT

For any questions regarding this policy or to exercise your rights, please contact us at contact@oraelabora.com